Phaser 6180 Color Laser Printer Service Manual 3-45
Error Messages and Codes
4 Check the wiring harness connectors 
between the CRUM Connector and the 
MCU Board.
■ Yellow: P/J31 and P/J311
■ Magenta: P/J31 and P/J312
■ Cyan: P/J31 and P/J313
■ Black: P/J31 and P/J314
Are the connectors securely 
connected?
Go to step 5. Reconnect the 
connectors. Go 
to step 5.
5 Check the CRUM Harness for 
continuity.
1. Disconnect the wiring harnesses 
from the Connector CRUM and MCU 
Board.
■ Yellow: P/J31 and P/J311
■ Magenta: P/J31 and P/J312
■ Cyan: P/J31 and P/J313
■ Black: P/J31 and P/J314
2. Check continuity between P/J 
connectors:
■ Yellow: P/J31 <=> P/J311
■ Magenta: P/J31 <=> P/J312
■ Cyan: P/J31 <=> P/J313
■ Black: P/J31 <=> P/J314
Go to step 6. Replace the 
CRUM Harness.
6 Check the CRUM Connector for 
damages. Is the CRUM Connector 
damaged?
Replace the 
CRUM 
Connector 
(page 8-52).
Go to step 7.
7 Replace the CRUM Connector 
(page 8-52). Does the error still 
occur?
Go to step 8. Complete.
8 Replace the Print Cartridge (page 8-9). 
Does the error still occur?
Replace the 
MCU Board 
(page 8-87).
Complete.
Troubleshooting Procedure Table  (continued)
Step Actions and Questions Yes No