3-40 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Check Cartridge (Yellow/Magenta/Cyan/Black)
The Print Cartridge (Yellow/Magenta/Cyan/Black) tape was not removed 
when a new Print Cartridge is installed.
Applicable Chain Links
■ Chain Link 093-919: Check Yellow Cartridge
■ Chain Link 093-920: Check Magenta Cartridge
■ Chain Link 093-921: Check Cyan Cartridge
■ Chain Link 093-922: Check Black Cartridge
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge (Y/M/C/K),
PL5.1.18-21
■ MCU Board, PL9.1.20
■ Dispenser, PL5.1.12
■ Top LV Harness, PL10.1.16
■ “Map 3 - Image Processor Board and 
Dispenser” on page 10-12
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Developer” on page 10-44
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the Print Cartridge tape. Has the 
tape been removed?
Go to step 2. Remove the 
tape on the 
Print Cartridge. 
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Replace the Print Cartridge (page 8-9). 
Does the error still occur?
Go to step 4. Complete.