Phaser 6180 Color Laser Printer Service Manual 3-41
Error Messages and Codes
4 Perform the Toner Motor test: Service 
Mode > Engine Diag > Motor Test > 
Toner Motor.
■ Yellow Toner Motor (page 4-47)
■ Magenta Toner Motor (page 4-48)
■ Cyan Toner Motor (page 4-49)
■ Black Toner Motor (page 4-50)
While testing the Toner Motor, close 
the Interlock Harness.
Check the gear 
of the Auger for 
damage. If the 
gear is 
damaged, 
replace the 
Dispenser 
(page 8-56).
Go to step 5.
5 Check the Dispenser wiring harness 
connectors.
■ Yellow: P/J18 and P/J181
■ Magenta: P/J18 and P/J182
■ Black: P/J18 and P/J183
■ Cyan: P/J18 and P/J184
Are the connectors securely 
connected?
Go to step 6. Reconnect the 
connectors. Go 
to step 6.
6 Does the error still occur? Go to step 7. Complete.
7 Check the Top LV Harness for 
continuity.
1. Disconnect P/J Harnesses.
■ Yellow: P/J18 and P/J181
■ Magenta: P/J18 and P/J182
■ Black: P/J18 and P/J183
■ Cyan: P/J18 and P/J184
2. Check continuity between P/J 
connectors:
■ Yellow: P/J18 <=> P/J181
■ Magenta: P/J18 <=> P/J182
■ Black: P/J18 <=> P/J183
■ Cyan: P/J18 <=> P/J184
Go to step 8. Complete.
8 Check the Dispenser signal.
1. Disconnect P/J18 from the MCU 
Board.
2. When the Interlock Switch is 
activated, is there +24 V across:
■ Ground <=> P/J18-A1/P/J18-A2 
(Yellow)
■ Ground <=> P/J18-A7/P/J18-A8 
(Magenta)
■ Ground <=> P/J18-B1/P/J18-B2 
(Black)
■ Ground <=> P/J18-B7/P/J18-B8 
(Cyan)
Replace the 
Dispenser 
(page 8-56).
Replace the 
MCU Board 
(page 8-87).
Troubleshooting Procedure Table  (continued)
Step Actions and Questions Yes No