Phaser 6180 Color Laser Printer Service Manual 3-31
Error Messages and Codes
14 Perform the Duplex Motor test 
(page 4-44): Service Mode > Engine 
Diag > Motor Test > Duplex Motor.
Does the Motor operate properly?
Go to step 15. Perform steps 
7-12.
15 Perform the Tray 1 (MPT) Turn Clutch 
test (page 4-52): Service Mode > 
Engine Diag > Motor Test > Tray 1 
(MPT) Turn Clutch.
Does the Clutch operate properly?
Go to step 19. Go to step 16.
16 Check the wiring harness connectors 
P/J23 and P/J234 between the Tray 2 
Turn Clutch and the MCU Board.
Go to step 17. Reconnect the 
connectors.
17 Check the Right Side Harness for 
continuity.
1. Disconnect P/J23 and P/J234.
2. Check continuity between P/J23 <=> 
P/J234.
Go to step 18. Replace the 
Right Side 
Harness.
18 Check the Tray 2 Turn Clutch signal.
1. Disconnect P/J123 on the MCU 
Board.
2. Is there +24 V across ground <=> 
J23-13 when the Interlock Switch is 
activated?
Replace the 
Feeder 
(page 8-43).
Replace the 
MCU Board 
(page 8-87).
19 Perform the Tray 2 Motor test 
(page 4-42): Service Mode > Engine 
Diag > Motor Test > Tray 2 Motor.
Does the Motor operate properly?
Replace the 
MCU Board 
(page 8-87).
Go to step 20.
20 Check the wiring harness connectors 
P/J25 and P/J251 between the Drive 
Assembly and the MCU Board. Are the 
connectors securely connected?
Go to step 21. Reconnect the 
connectors.
21 Check the Right Side Harness for 
continuity.
1. Disconnect P/J25 and P/J251.
2. Check continuity between P/J25 <=> 
P/J251.
Go to step 22. Replace the 
Right Side 
Harness.
22 Check the Drive Assembly signal.
1. Disconnect P/J25 on the MCU 
Board.
2. Is there +24 V across ground <=> 
J25-1/J25-2 when the Interlock 
Switch is activated?
Replace the 
Drive Assembly 
(page 8-76).
Replace the 
MCU Board 
(page 8-87).
Troubleshooting Procedure Table  (continued)
Step Actions and Questions Yes No