3-30 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
5 Check the Exit Out Chute for correct
installation. Is the Exit Out Chute
correctly installed?
Go to step 6. Reseat the Exit
Out Chute. If
damaged,
replace the Exit
Out Chute
(page 8-63).
6 Perform the Duplex Jam Sensor test
(page 4-27): Service Mode > Engine
Diag > Sensor Test >
DuplexJamSensor.
Does the number increase by 1 when
the Actuator of the Sensor is
activated?
Go to step 13. Go to step 7.
7 Check the wiring harness connectors
P/J428, P/J2720, P/J272, and P/J27
between the Duplex Board and the
MCU Board. Are the connectors
securely connected?
Go to step 8. Reconnect the
connectors.
8 Check the Duplex Harness for
continuity.
1. Disconnect P/J428 and P/J2720.
2. Check continuity between P/J428
<=> P/J2720.
Go to step 9. Replace the
Duplex
Harness.
9 Check the Front Cover Harness for
continuity.
1. Disconnect P/J2720 and P/J272.
2. Check continuity between P/J2720
<=> P/J272.
Go to step 10. Replace the
Front Cover
Harness.
10 Check the Right Side Harness for
continuity.
1. Disconnect P/J272 and P/J27.
2. Check continuity between P/J272
<=> P/J27.
Go to step 11. Replace the
Right Side
Harness.
11 Check the Duplex Board signal.
1. Disconnect P/J27 on the MCU
Board.
2. Is there +3.3 V across ground <=>
J27-15?
Go to step 12. Replace the
MCU Board
(page 8-87).
12 Replace the Duplex Unit (page 8-94).
Does the error still occur?
Go to step 13. Complete.
13 Perform the Duplex Clutch test
(page 4-57): Service Mode > Engine
Diag > Motor Test > Duplex Clutch.
Does the Clutch operate properly?
Go to step 14. Perform steps
7-12.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No
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