3-62 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
4 Check the Tray 1 (MPT) Actuator. Does 
the Actuator operate smoothly.
Go to step 5. Replace the 
Tray 1 (MPT) 
Actuator 
(page 8-28).
5 Perform the Tray 1 (MPT) No Paper 
test (page 4-36): Service Mode > 
Engine Diag > Sensor Test > MPT No 
Paper.
Does the number on the Control Panel 
increase by 1 when the Actuator is 
activated?
Replace the 
MCU Board 
(page 8-87).
Go to step 6.
6 Check the wiring harness connectors 
P/J27, P/J275, and P/J2751 between 
the Tray 1 No Paper Sensor and the 
MCU Board.
Go to step 7. Reconnect the 
connectors. Go 
to step 7.
7 Check the Right Side Harness for 
continuity.
1. Disconnect P/J27 and P/J275.
2. Check continuity between P/J27 <=> 
P/J275.
Go to step 8. Replace the 
Right Side 
Harness.
8 Check the Tray 1 (MPT) NPP Harness 
for continuity.
1. Disconnect P/J275 and P/J2751.
2. Check continuity between P/J275 
<=> P/J2751.
Go to step 9. Replace the 
MCU Board 
(page 8-87).
9 Check the Tray 1 No Paper Sensor for 
operation.
1. Measure the voltage across ground 
<=> J27-B1.
2. Does the voltage change when the 
Tray 1 No Paper Sensor is 
activated?
Replace the 
MCU Board 
(page 8-87).
Replace the 
Tray 1 No Paper 
Sensor 
(page 8-40).
Troubleshooting Procedure Table  (continued)
Step Actions and Questions Yes No