3-80 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
7 Check the EEPROM Board signal.
1. Disconnect P/J27 on the MCU 
Board.
2. Is there +3.3 V across ground <=> 
J27-B19?
Replace the 
MCU Board 
(page 8-87).
Go to step 8.
8 Replace the MCU Board (page 8-87). 
Does the error still occur?
Go to step 9. Complete.
9 Check external noise.
1. Are there other electrical appliances 
within 3 meters from the printer?
2. Turn the electrical appliances Off or 
relocate the printer at least 6 meters 
away from other electrical 
appliances.
3. Does the error still occur?
Go to step 10. Request client 
to fix power 
supply outlet.
10 Reseat the Print Cartridges and 
Transfer Unit. Does the noise still 
occur?
Go to step 11. Complete.
11 Reseat the Print Cartridges. Are there 
any stains or debris on the Print 
Cartridges?
Clean the Print 
Cartridges.
Reseat the 
HVPS.
Troubleshooting Procedure Table  (continued)
Step Actions and Questions Yes No