Appendix A
194 ClareVision Plus Network Video Recorder User Manual
No record file found in the NVR local HDD, and prompt “No record file
found”.
Possible reasons:
• Incorrect system time setting
• The search condition is incorrect
• HDD is in error or is not detected
Solution:
1. Verify the system time setting is correct.
Select Menu > Configuration > General > General, and verify the device time
is correct.
2. Verify the search condition is correct.
Select Playback, and verify the channel and time are correct.
3. Verify the HDD status is normal.
Select Menu > HDD > General to view the HDD status, and verify the HDD is
detected and is read and written normally.
4. Check if the fault is resolved.
If it is resolved, finish the process. If not, contact the engineer to do the further
process.
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