16 Problem Solving
474
Problem Solving
16
Other Errors
Remedies are described for situations in which the following messages are displayed.
124-701
[Cause] The specified tray (side output tray) malfunctioned, and
the output destination switched to the center output tray.
[Remedy] Contact our Customer Support Center. Trays other than
the malfunctioned paper tray can be used.
124-702
[Cause] The specified tray (Finisher tray) malfunctioned, and the
output destination switched to the center output tray.
[Remedy] Contact our Customer Support Center. Trays other than
the malfunctioned paper tray can be used.
Error Code
Message
Category
Cause and Remedy
CPFSMO
A fault has
occurred.
Switch off the
machine.
Ensure that
the screen
disappears
before
switching it on.
(xxx-yyy)
[Cause] An error occurred.
[Remedy] Turn off the power, wait until the touch screen goes dark,
and then turn on power again.
If the message persists, record the displayed contents
for [(xxx-yyy)]. Switch off the machine immediately, wait
for the touch screen to go dark, and contact our
Customer Support Center.
A fault has
occurred. The
machine has
rebooted. If the
problem
persists, call
for service.
(xxx-yyy)
[Cause] An auto-recoverable internal error occurred, and the
machine restarted automatically.
[Remedy] Select the [Close] button. The machine is operating
normally now. If the error persists, call our Call Center.
Processing
has been
cancelled due
to an error.
See User
Guide for
information on
fault code.
(xxx-yyy)
[Cause] The machine operation has stopped due to a fault.
[Remedy] Restart the job.
Error Code
Category
Cause and Remedy
CPFSMO
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