18.1 Trouble Shooting
313
Chapter 18 Maintenance and Service
14
18
If the cause is unknown
Try performing a system reset. All settings are returned to their factory defaults.
See: "18.2 Initializing the Instrument" ( p.314)
Cannot Print, or Printing Malfunctions
Symptom Check Item, or Cause Remedy and Reference
Nothing prints on the
paper.
Is the paper reversed (back to front)?
Verify that the recording paper is loaded cor-
rectly.
"2.4 Loading Recording Paper" (
p.31)
Printout is too light.
• Is the specified recording paper being
used?
• Is the print density setting correct?
• Is the print head dirty?
Try changing the print density setting.
"6.5 Making Printer Settings" ( p.95)
Clean the print head.
"" (
p.321)
Recording traces are too
wide.
The input signal may have a ripple com-
ponent.
Enable the filter in the input module settings.
"3.5.2 Analog Channel" (
p.52)
Recording traces are dou-
bled.
Is the waveform printing density set to
[Light]?
In this case, printed dots are spaced out
in the vertical direction. Therefore, a
slightly varying waveform prints some-
times as one line, and sometimes as two.
Change to waveform printing density setting
to something other than [Light]. ([Printer]
sheet)
"6.5 Making Printer Settings" (
p.95)
If Saving is Not Possible
Symptom Check Item, or Cause Remedy and Reference
If saving is not possible to
the storage media.
• Is your CF card Hioki certified?
• Is the storage media inserted properly?
• Is the storage media formatted?
• Is the remaining capacity of the storage
media too low?
• Has the number of files in the folder
reached the limit?
"2.3 Recording Media Preparation"
( p.28)
"Media information"(
p.66)
Cannot use USB memory
stick
Have settings for using USB memory stick
been made?
"USB use"(
p.29)
Others
Symptom Check Item, or Cause Remedy and Reference
Cannot use USB commu-
nications
Have USB communication settings been
made?
"15.6.1 Making USB Settings at the
Instrument" (
p.278)
Cannot install USB driver
• Is the [Interface] item set to [USB]?
•Set [Interface] item to [USB].
"15.6.1 Making USB Settings at the
Instrument" (
p.278)
• Has driver installation failed?
• Access the [device manager] on the
PC and delete [Other Devices].
Then reconnect the USB cable.
The response of remote
control is very slow.
Check the java settings.
About the java settings, see the applica-
tion disk supplied with the instrument.
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