2-70 Service Manual
5061
The printer does not recognize one or more output options as installed.
4
Ready—Bin x Full message—May be able to clear
message and will feed paper into Bin selected.
Go to “Ready
bin x full
message—may
be able to clear
message and
will feed paper
into bin
selected.” on
page 2-71.
Go to step 5
5
Bin x is full—No message that bin x is full Go to “Bin x
full—no
message that
bin x is full
message” on
page 2-71.
Go to step 6
6
Ready—Bin x Full displays, and paper feeds into Bin x Go to “Ready—
bin x full
displays and
paper feeds into
bin x” on
page 2-72.
Go to step 7
7
Paper does not feed into the bin selected—272.xx
Paper Jam. Check Bin 1 displays.
Go to “Paper
does not feed
into the bin
selected. 272.xx
Paper Jam—
check bin 1
message” on
page 2-72.
Go to step 8
8
990 Service Error Go to 950.xx
Error Code
service check.
Contact your next
level of support.
Step Actions and questions Yes No
1 Are the output options not recognized? Go to step 2 Go to step 4
2
Remove the output option, and reinstall it on the
printer. Power on the printer.
Does this resolve the problem?
Problem resolved Go to step 3
3
Voltage check, base printer autoconnect connector—
Turn the power off, and remove the output option from
the printer. Check the voltages on the base printer top
autoconnect connector. See “Autoconnect—top” on
page 5-18.
Are the voltages correct?
Replace the
output option.
Replace the top
Option
autoconnect
cable.
4
Remove the input options, and reinstall them on the
printer. Turn on the printer.
Does this resolve the problem?
Problem resolved Go to step 4
Step Actions and questions Yes No