2-72 Service Manual
5061
Ready—bin x full
displays and paper feeds into bin x
Paper does not feed into the bin selected. 272.xx Paper Jam—check bin 1 message
Step Actions and questions Yes No
1 Bin x sensor flag—Make sure the bin x sensor flag is
not in the up position and is operating correctly.
Is the sensor flag operating correctly?
Replace the bin x
sensor. If this
does not fix the
problem, replace
the control board.
Repair or replace
as necessary.
Step Actions and questions Yes No
1 Bin parts—Check all the bin parts, deflector gate,
deflector spring, deflector cover, deflector cover spring,
and shaft assemblies for signs of missing or loose
springs. Check for binds in the deflecto gater or
deflector cover, broken or binding shaft assemblies, or
broken gear teeth.
Are parts broken, loose, binding, or missing?
Replace parts or
repairs
necessary.
Go to step 2
2
Bin x solenoid—Check the solenoid for any binds or
sticking problems.
Is the solenoid binding or sticking?
Replace the
solenoid
assembly.
Go to step 3
3
Bin x solenoid—Check the resistance of the solenoid. It
measures between approximately 30 ohms and 50
ohms.
Is the resistance correct?
Replace the
5-Bin Mailbox
control board
assembly.
Replace bin x
solenoid
assembly.
4
Mechanical linkage/motor assembly—Check the
gears, clutch, and other linkage parts for correct
operation and any signs of wear, broken gear teeth, or
damaged parts.
Are the mechanical linkage assembly mechanical parts
broken, worn, or damaged?
Replace the
mechanical
linkage/DC motor
assembly.
Replace the
5-Bin Mailbox
control board
assembly.