Diagnostic information 2-135
5061
55 Unsupported
option in slot <x>
This message displays when an unsupported option is installed or when an
unsupported flash DIMM, such as a C750 version, is installed in a memory slot.
1. Turn the printer off.
2. Remove the unsupported option.
3. Turn the printer on.
56 Parallel port <x>
disabled
This message may appear when data is sent to the printer across a parallel port, but
the port is disabled.
Note: Once the error is displayed the first time, reporting of further errors is
suppressed until the printer is reset or menus are entered.
The following actions can be taken:
•Press
to clear the message.
Any data received on the parallel port is discarded.
•Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
- Reset Printer
- Reset Active Bin
- Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
Note: Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port <x>
disabled
These messages may appear when data is sent to the printer across a serial port, but
the port is disabled.
Note: Once the error is displayed the first time, reporting of further errors is
suppressed until the printer is reset or menus are entered.
The following actions can be taken:
•Press
to clear the message.
Any data received on the serial port is discarded.
•Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
- Reset Printer
- Reset Active Bin
- Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
56 Standard USB port
disabled
56 US port <x>
disabled
These messages may appear when data is sent to the printer across the USB port,
but the port is disabled.
Note: Once the error is displayed the first time, reporting of further errors is
suppressed until the printer is reset or menus are entered.
The following actions can be taken:
•Press
to clear the message.
Any data received on the USB port is discarded.
•Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
- Reset Printer
- Reset Active Bin
- Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
Note: Make sure the USB Buffer menu item is not set to Disabled.
User attendance messages (continued)
User primary
message
Explanation
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