Diagnostic information 2-83
4062
917.00 Problem with transfer
-- transfer servo start
error
Problem with transfer --
transfer servo start error
1. Check HVPS.
2. Check system board.
3. Check HVPS/ input sensor
/ toner sensor cable.
4. Check the voltage at J15-3.
The voltage changes from
+24 V dc with the printer
idle to 0 V dc when the
printer runs the print test. If
the voltage is incorrect,
check the continuity of line
J15-3 in the front cable
harness to the HVPS. If
there is no continuity,
replace the cable harness.
If there is continuity,
replace the HVPS. If the
problem continues, replace
the system board.
920.00 Fuser under
temperature
Fuser type = 1
Fuser does not maintain proper
operating temperature within
steady state control.
1. Turn the machine off/on
and ensure the fuser unit
assembly is properly
installed.
2. Ensure the proper voltage
fuser is installed in the
machine.
3. Replace the fuser unit
assembly if problem
remains. Go to “Fuser unit
assembly removal” on
page 4-22.
920.01 Fuser warm-up failure
Fuser type = 1
The fuser hot roll took too long
to heat up after transitioning to
new enhanced mode within
standby control only.
1. Turn the machine off/on
and ensure the fuser unit
assembly is properly
installed.
2. Ensure the proper voltage
fuser is installed in the
machine.
3. Replace the fuser unit
assembly if problem
remains. Go to “Fuser unit
assembly removal” on
page 4-22.
920.02 Fuser warm-up failure
Fuser type = 1
The fuser hot roll fell to far
below desired temperature
while in standby control.
1. Turn the machine off/on
and ensure the fuser unit
assembly is properly
installed.
2. Ensure the proper voltage
fuser is installed in the
machine.
3. Replace the fuser unit
assembly if problem
remains. Go to “Fuser unit
assembly removal” on
page 4-22.
Error
code or
message
Error contents Description/Action Possible repair actions