Diagnostic information 2-129
4062
Sensor (fuser output) lingering jam service check.
Use this procedure for the following jams:
• 202.01 • 202.02 • 202.07 • 202.10 • 202.11
• 202.12 • 202.26 • 202.27 • 202.32 • 202.34
• 202.35 • 202.36 • 202.37 • 202.51 • 202.52
• 202.57 • 202.59 • 202.60 • 202.61 • 202.62
• 202.76 • 202.77 • 202.82 • 202.84 • 202.85
• 202.86 • 202.87
Step Check Yes No
1 Check the media size setup and tray guides for all media
trays.
Does the media size, in use, match the size set for all media
trays?
Go to step 2. Replace the
media, or change
the media size
setup.
2
Check all the media trays for proper media installation.
Is the media properly installed in all the media trays?
Go to step 3. Remove and
properly re-install
the media.
3
Check the door assembly, rear.
Is the above component properly closed?
Go to step 4. Open then
properly close the
door assembly,
rear.
4
Check the fuser unit assembly for damage and life
expiration.
Is the above component damaged or has it exceeded life?
Replace the fuser
unit assembly.
Go to “Fuser unit
assembly
removal” on
page 4-22.
Go to step 5.
5
Check the sensor (fuser output) for proper operation.
1. Enter the diagnostic mode
2. Select Base sensor tests
3. Observe the line item “output”
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
Go to step 7. Go to step 6.
6
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser
unit assembly.
Go to “Fuser unit
assembly
removal” on
page 4-22.
Replace the
connection.
7
Check the redrive assembly for damage.
Is the above component free from damage?
Go to step 8. Replace the
redrive assembly.
Go to “Option
removals” on
page 4-84.
8
Perform a print test and check the redrive motor assembly
for proper operation.
Does the above component operate properly?
Go to step 9. Replace the
redrive motor
assembly.
Go to “Redrive
assembly
removal” on
page 4-62.
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