Diagnostic information 2-139
4062
Sensor (pass through) static jam service check
4
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the
appropriate
Sensor (pass
through).
Go to “250-sheet
controller card
assembly
removal” on
page 4-106.
Replace the
connection.
5
Perform a print test and check the main motor assembly.
Is the media properly transported through the pass through
areas of the media trays?
Replace the main
drive motor
assembly.
Go to “Output
cover assembly
removal” on
page 4-53.
Replace the
connection.
6
Perform a print test using the appropriate input tray.
Does the error continue?
Replace the input
option.
Problem solved.
Use this procedure for the following jams:
• 242.13 • 242.36 • 243.13 • 243.36 244.13
• 244.36 • 245.13 • 245.36
Step Check Yes No
1 Check the media path for partially fed or jammed media.
Is the media path free from partially fed or jammed media?
Go to step 2. Remove any pre-
staged or jammed
media.
2
Check the appropriate media tray sensor (pass through) for
proper operation.
1. Enter the diagnostic mode
2. Select Input tray tests
3. Sensor test
4. Select the appropriate tray number
3. Observe the line item “pass through” for the appropriate
media tray
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
Go to step 5. Go to step 4.
3
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the
appropriate sensor
(pass through).
Go to “250-sheet
controller card
assembly
removal” on
page 4-106.
Replace the
connection.
4
Perform a print test using the appropriate input tray.
Does the error continue?
Replace the input
option.
Problem solved.
Step Check Yes No
To Next Page
Loading...
Need help?
General
