Diagnostic information 2-131
4062
Sensor (narrow media) late jam service check.
Use this procedure for the following jams:
• 201.04 • 201.06 • 201.29 • 201.31 • 201.54
• 201.56 • 201.79 • 201.81
Step Check Yes No
1 Check the media size setup and tray guides for all media
trays.
Does the media size, in use, match the size set for all media
trays?
Go to step 2. Replace the
media, or change
the media size
setup.
2
Check all the media trays for proper media installation.
Is the media properly installed in all the media trays?
Go to step 3. Remove and
properly re-install
the media.
3
Check the fuser unit assembly for damage and life
expiration.
Is the above component damaged or has it exceeded life?
Replace the fuser
unit assembly.
Go to “Fuser unit
assembly
removal” on
page 4-22.
Go to step 4.
4
Check the fuser unit assembly for obstructions.
Is the above component free from obstructions?
Go to step 5. Remove
obstructions.
5
Check the sensor (narrow media) for proper operation.
1. Enter the diagnostic mode
2. Select Base sensor tests
3. Observe the line item “output”
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
Go to step 7. Go to step 6.
6
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser
unit assembly.
Go to “Fuser unit
assembly
removal” on
page 4-22.
Replace the
connection.
7
Check the aligner assembly for obstructions.
Is the above component free from obstructions?
Go to step 8. Remove
obstructions.
8
Check the transfer roll assembly for damage.
Is the above component free from damage?
Go to step 9. Replace the
transfer roll
assembly.
Go to “Transfer
roll assembly
removal” on
page 4-80.
9
Perform a print test and check the main motor assembly.
Is the media properly transported and able to reach the
sensor (fuser output)?
Go to step 10. Replace the main
drive motor
assembly.
Go to “Output
cover assembly
removal” on
page 4-53.
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