Diagnostic information 2-153
4062
Blank print (no print)
Check the media path for foreign objects such as staples, clips, scraps of media.
Step Check Yes No
1 Check the media condition.
Load new, dry, recommended media, and perform a
print test.
Is the image density normal?
Problem solved. Go to step 2.
2
Check the toner level.
Is the toner level normal?
Go to step 3. Replace the
print cartridge.
3
Check the transfer roll assembly for proper installation?
Is the above component properly installed?
Go to step 4. Reinstall the
transfer roll
assembly.
4
Check the left and right transfer roll bracket.
Are the above components free from damage?
Go to step 5. Replace the left
and or right
transfer roll
brackets.
Go to
“Printhead
assembly
removal
(T650)” on
page 4-59 or
“Printhead
assembly
removal (T652,
T654, T656)” on
page 4-60.
5
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Go to step 6. Replace the
transfer roll
assembly.
Go to “Transfer
roll assembly
removal” on
page 4-80.
6
Check the print cartridge for proper installation.
Is the print cartridge properly installed?
Go to step 7. Inspect, clean
and reinstall
replace the print
cartridge.