Diagnostic aids 3-103
4062-XXX
260 paper jam
The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is
jammed.
1. Lift the envelope weight, and then remove all the envelopes.
2. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up
and then out of the printer, and then set it aside.
3. Remove the envelope from the printer.
Note: If you cannot remove the envelope, the print cartridge will have to be removed. For more information,
see “200 and 201 paper jams” on page 3-96.
4. Reinstall the envelope feeder. Make sure it snaps into place.
5. Flex and stack the envelopes.
6. Load the envelopes in the envelope feeder.
7. Adjust the paper guide.
8. Lower the envelope weight.
9. Press .
271–279 paper jams
To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the StapleSmart II
Finisher:
1. If the paper is exiting into a bin, then pull the paper straight out, and then press . If not, then continue
with step 2.
2. Pull down the output bin door or doors.
3. Remove the jammed paper.
4. Close the output bin door or doors.
5. Press .
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