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NEC Xen Master System Hardware Manual
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System Hardware Manual
NEC Australia Pty Ltd
A6-32400
0-642-01
Release
4.0
May 2001
2
Table of Contents
Default Chapter
3
Table of Contents
3
Chapter 1 Introduction
15
Chapter 2 System Specifications
15
Chapter 1 Introduction
19
Section 1 General Information
19
Unique Design
19
Figure 1-1 System Configuration Example
20
Section 2 Equipment Description
21
Equipment List
21
Table 1-1 Equipment List
21
Chapter 1 Introduction
24
Chapter 2 System Specifications
35
Section 1 General Information
35
Section 2 System Block Diagram
35
System Specifications
35
Table 2-1 List of Abbreviations
35
Figure 2-1 System Block Diagram
37
Section 3 Maximum System Capacities
38
Table 2-2 Maximum System Capacities
38
Section 4 System Requirements and Specifications
40
Cabling Requirements and Specifications
40
Table 2-3 Multiline Terminal Loop Resistance and Cable Length
40
Cabling Precautions
41
Table 2-4 Cable Connection between an Analogue Interface and a Single Line Telephone
41
Table 2-5 Cabling Requirements
41
Power Requirements
42
Table 2-6 Power Consumption
42
Table 2-7 Fuse Replacement
42
Outside Line Types
43
Transmission, Network, and Control Specifications
43
Dialling Specifications
45
Table 2-8 DTMF Specifications
45
Battery Backup
46
Table 2-10 Internal Backup Battery Specifications
46
Table 2-9 DTMF Address Signalling
46
Table 2-11 External Backup Battery Requirements
47
Table 2-12 ETU Battery Backup Specifications
47
Weights and Dimensions
48
Table 2-13 Weights and Dimensions
48
External Equipment Interface
49
Table 2-14 Music on Hold/Station Background Music
49
Audible and Visual Indications
51
Table 2-22 Tone Patterns
51
Table 2-23 Multiline Terminal Flash Patterns
52
Chapter 3 Hardware Requirements
55
Section 1 General Information
55
Section 2 Programming Stations
55
Section 3 Attendant Stations
55
Section 4 Programming from a PC
55
Section 5 Programming from a Multiline Terminal
56
Section 6 Xen Master Remote PC Programming
56
Remote Programming
56
Section 7 Determining Required Equipment
57
Station Equipment
57
Table 3-1 Station Equipment Table
57
Chapter 3 Hardware Requirements
58
Table 3-2 Interface Slot and System Port Numbers for a Xen System
58
Table 3-3 Interface Slot and System Port Numbers for Xen Axis System
59
Table 3-4 Sample Master Configuration
59
Table 3-5 Telephone and CO Port Nos Example
59
Chapter 3 Hardware Requirements
60
Table 3-6 Sample Axis Port Assignment
60
Table 3-7 Number of Required Interface Etus
60
Chapter 4 Installing Ksus
63
Section 1 General Information
63
Section 2 Site Preparation and MDF/IDF Construction
63
Precautionary Information
63
Surveying the Customer Site
63
Selecting the Best Location for Proper Installation
64
Cabling to the Main Distribution Frame (MDF)
66
Chapter 4 Installing Ksus
66
Table 4-1 MDF Cable Connections - Xen Master
66
Table 4-2 Power Fail Transfer Connections - Xen Master
68
Table 4-3 MDF Cable Connections - Xen Axis
69
Chapter 4 Installing Ksus
72
Power Failure Transfer
76
Figure 4-1 Xen Master - Power Failure Transfer Connection
76
Figure 4-2 Xen Axis - Power Failure Transfer Connection
76
Fax CO Branch Connection
77
Section 3 Installing the Xen Master KSU
77
General Information
77
Removing the KSU Cover
78
Installing a Front Cover Extender (FCE-U13 Unit)
78
Figure 4-3 Removing the Front Panel of the KSU
78
Figure 4-4 Front Cover Extender (FCE-U13 Unit)
78
Figure 4-5 Mounting the Cable Clamp on the KSU Frame
79
Figure 4-6 Attaching the Sponge to the Clamp
79
Figure 4-7 Attaching the Front Cover and Front Cover Extender
80
Figure 4-8 Attaching the Front Cover and the Front Cover Extender to the KSU
80
Securing Cables Using the Velcro Strap
81
Figure 4-9 Threading the Velcro Strap through the Hook on the KSU
81
Figure 4-10 Threading the Velcro Strap to Secure One or Two Amphenol Cables
81
Wall Mounting the Basic KSU
82
Figure 4-11 Threading the Velcro Strap to Secure Three Amphenol Cables
82
Figure 4-12 Attaching the Wall Mount Bracket
82
Figure 4-13 Attaching the Wall Mount Bracket Spacer
83
Figure 4-14 Hanging the Basic KSU on the Bracket
83
Figure 4-15 Securing the Basic KSU to the Wall
84
Wall Mounting the Expansion KSU
85
Figure 4-16 Attaching the Expansion Wall Mount Bracket to the Basic Wall Mount Bracket
85
Floor Mounting the Basic KSU
86
Figure 4-17 Floor Mounting the Basic KSU
86
Figure 4-18 Securing the KSU to the Floor Mounting Bracket
86
Cable Routing
87
Figure 4-19 Connecting DC Expansion Cables
87
Figure 4-20 Attaching the Frame Ground Plate
88
Figure 4-21 KSU Grounding
89
Replacing the Power Supply Unit in the KSU
90
Figure 4-22 Connecting Wires to the PSU
90
Figure 4-23 Mounting the PSU Onto the KSU
91
Figure 4-24 Connecting the PSU Power Cable to the Basic KSU
91
Figure 4-25 Connecting Battery Expansion Cables to the Expansion KSU
92
Figure 4-26 Removing the PSU from the KSU
93
Figure 4-27 PSU Fuse Replacement
93
Installing Built-In and External Batteries in the KSU
94
Figure 4-28 Connecting Built-In Batteries
94
Figure 4-29 Placing the Batteries into the KSU
94
Figure 4-30 Connecting the Batteries to the Power Supply Unit
95
Figure 4-31 Floor Mount Anchor Points
96
Figure 4-32 Fitting the Battery Box to Floor Mount
97
Figure 4-33 Installing EBB
97
Figure 4-34 Installing the Anchor
98
Figure 4-35 Secure the L Type Plates
99
Figure 4-36 Installation Position
99
Figure 4-37 Secure Anchor
100
Figure 4-38 Installing External Battery
100
Figure 4-39 Attaching Cables
101
Figure 4-40 Attaching Cables to External Battery
102
Figure 4-41 Right Side of Battery
102
Figure 4-42 Installing the Terminal Board
103
Figure 4-43 Connecting the EBB Cable
103
Figure 4-44 Clamping the Cables
104
Section 4 Installing the Xen Axis KSU
105
General Information
105
Removing the KSU Cover
105
Figure 4-45 Removing the KSU Cover
105
Figure 4-46 Threading the Velcro Strap through the Hook on the KSU
106
Wall Mounting the KSU
107
Figure 4-47 Using the Template
107
Figure 4-48 Hanging the KSU
107
Figure 4-49 Installing Screws
108
Replacing the Power Supply Unit in the KSU
109
Figure 4-50 KSU Grounding
109
Figure 4-51 Disconnecting Cable from the PSU
110
Figure 4-52 Installing the KSU in the PSU
110
Fuse Replacement
111
Figure 4-53 PSU Fuse Replacement
111
Installing Built-In and External Batteries in the KSU
112
Figure 4-54 Connecting Built-In Batteries
112
Figure 4-55 Installing the Batteries in the KSU
112
Figure 4-56 Connecting the Batteries to the Power Supply Unit
113
Figure 4-57 Connecting Cables for External Batteries
114
Figure 4-58 Connecting the External Power Cables to the PSU
115
Figure 4-59 Reinstalling the KSU Cover
115
Chapter 5 Installing Electronic Telephone Units
117
Section 1 General Information
117
Section 2 Installation
118
Installation Precautions
118
Figure 1-1 Inserting the ETU into the KSU
118
Figure 5-2 Wrist Strap Grounding
119
Figure 5-3 Handling an ETU
119
Inserting an ETU into the KSU Slots
120
Figure 5-4 Safety Precautions When Setting Switches on an ETU
120
Figure 5-5 Sliding the ETU into the KSU Slot
120
Removing an ETU from the KSU
121
Figure 5-6 Lifting the Ejector Tabs on the ETU
121
Section 3 Common Control Etus
122
CPUB( )-U13 ETU (Xen Master Only)
122
Table 5-1 CPUB( )-U13 ETU Default Switch Settings
124
EXP-U13 ETU (Xen Master Only)
127
Figure 5-8 EXP-U13 ETU
127
Figure 5-9 Connecting the Expansion Cable
128
MBD-U13 Unit for B48-U13 KSU (Xen Axis Only)
129
Figure 5-10 KSU MBD-U13 Unit
130
Figure 5-11 KSU Backup Battery Replacement
132
CLKG-U13 Unit
134
Figure 5-12 CLKG-U13 Unit
134
Mifm-U13 Etu
135
Figure 5-13 MIFM-U13 ETU
135
Table 5-2 MIFM-U13 Switch Settings
136
Figure 5-14 MIFA-U13 ETU
138
Table 5-3 MIFA-U13 ETU Switch Settings
139
KMM(XXX)UA Unit
140
KML(XXX)UA Unit
140
Section 4 Interface Etus
141
Brt(4)-U13 Etu
141
Figure 5-15 BRT(4)-U13 ETU
141
Prt(1)-U13 Etu
143
Figure 5-16 PRT(1)-U13 ETU
143
Table 5-4 PRT(1)-U13 ETU Switch Settings
144
Figure 5-17 COI(8)-U( ) ETU
146
Coi(4)-U( ) Etu
147
Figure 5-18 COI(4)-U( ) ETU
147
Coid(8)-U( ) Etu
148
Figure 5-19 COID(8)-U( ) ETU
149
Coid(4)-U( ) Etu
150
Figure 5-20 COID(4)-U( ) ETU
151
DID(4)-U13 Etu
152
Figure 5-21 DID(4)-U13 ETU
152
Tli(2)-U13 Etu
154
Figure 5-22 TLI(2)-U13 ETU
154
Table 5-5 LED Indications
155
Table 5-6 TLI(2)-U13 ETU Default Switch Settings
155
Figure 5-23 ESI(8)-U13 ETU
156
Figure 5-24 SLI(8)-U13 ETU
158
Figure 5-25 SLI(4)-U13 ETU
160
Figure 5-26 OPX(2)-U13 ETU
162
Table 5-7 IP Gateway Options
165
Section 5 Optional Etus
168
Figure 5-27 PBR( )-U13 ETU
170
Vdh2(8)-U13 Etu
171
Table 5-8 VDH2(8)-U13 ETU Specifications
172
Figure 5-28 VDH2(8)-U13 ETU
173
Figure 5-29 VDH2(8)-U13 ETU Connections
174
Figure 5-30 10 Base 2 Cable Connections
174
Figure 5-31 Front Cover Extender for VDH2(8)-U13 Etus
175
Table 5-10 Jumper Settings
176
Table 5-9 VDH2(8)-U13 ETU Default Switch Settings
176
Figure 5-32 VDH2(8)-U13 LED Indications
177
Table 5-11 Normal
178
Table 5-12 Cascade
178
Figure 5-33 Cable Connection Comparison
179
Figure 5-7 CPUB( )-U13 ETU
179
Table 5-13 Message Length
179
Vrs(4)-U13 Etu
179
Figure 5-34 VRS(4)-U13 ETU
180
Table 5-14 VRS(4)-U13 ETU Default Switch Settings
181
Vms(2/4/8)-U13 Etu
182
Table 5-15 Configuration Support Table
183
Figure 5-35 VMS( )-U13 ETU
184
Table 5-16 VMS(2/4/8)-U13 ETU Switch Settings
185
Fms(2/4)-U13 Etu
186
Table 5-17 Configuration Support Table
187
Figure 5-36 FMS( )-U13 ETU
188
Table 5-18 FMS(2/4)-U13 ETU Switch Settings
189
Ecr-U13 Etu
191
Figure 5-37 ECR-U13 Block Diagram - External Paging
191
Figure 5-38 ECR-U13 Block Diagram - External Ringing
192
Table 5-19 Connector Descriptions (CN2)
193
Figure 5-39 ECR-U13 ETU
194
Table 5-20 DPH(4)-U13 Jumper Settings
195
Figure 5-40 DPH(4)-U13 ETU
196
Cnf(8)-U13 Etu
197
Figure 5-41 CNF(8)-U13 ETU
197
Table 5-21 CNF(8)-U13 ETU Reset Settings
198
Table 5-22 CNF(8)-U13 ETU Maximum Conference Time Switch
198
Table 5-23 CNF(8)-U13 ETU Party Size Switch
198
Chapter 6 Installing DTU-Type Multiline Terminals
199
Section 1 General Information
199
Section 2 Multiline Terminals
199
Dtu-8-1A (Wh) Tel
199
Figure 6-1 DTU-8-1A (WH) TEL Multiline Terminal
199
Dtu-8D-1A (Wh) Tel
200
Dtu-16D-1A (Wh) Tel
200
Figure 6-2 DTU-8D-1A (WH) TEL Multiline Terminal
200
Dtu-32D-1A (Wh) Tel
201
Figure 6-3 DTU-16D-1A (WH) TEL Multiline Terminal
201
Dcu-60-1A (Wh) Console
202
Figure 6-4 DTU-32D-1A (WH) TEL Multiline Terminal
202
Figure 6-5 DCU-60-1A (WH) Console
202
Section 3 Connecting a Multiline Terminal to the System
203
Figure 6-6 Connecting a Multiline Terminal to the System
203
Figure 6-7 Leading Line Cords on a Multiline Terminal
203
Section 4 Connecting an Attendant Console to a Multiline Terminal
204
Figure 6-8 Connecting an Attendant Console to a Multiline Terminal
204
Figure 6-9 Connecting the Line Cord and AC Adaptor When Installing an Attendant Console
204
Section 5 Adjusting the LCD
205
Figure 6-10 Attendant Console and Multiline Terminal
205
Figure 6-11 Adjusting the LCD
205
Section 6 Installing Line Cards and Plastic Panels
206
Line Card and Plastic Panel Installation
206
Figure 6-12 Installing Line Card and Plastic Panel on a Multiline Terminal
206
Figure 6-13 Installing Plastic Panel
206
Plastic Panel Removal
207
Section 7 Removing Softkeys
207
Figure 6-14 Removing the Plastic Panel from the Multiline Terminal
207
Figure 6-15 Removing Softkeys
207
Section 8 Adjusting the Height of the Multiline Terminal
208
Figure 6-16 Locating the Adjustment Tabs on the Multiline Terminal
208
Figure 6-17 Raising the Base Plate on the Multiline Terminal
208
Figure 6-18 Adjusting the Line Cord Length
209
Figure 6-19 Lowering the Base Plate on the Multiline Terminal
209
Chapter 7 Installing Optional Equipment
211
Section 1 General Information
211
Section 2 Preparing Multiline Terminal for Adapter Installation
211
Figure 7-1 Raising the Base Plate
211
Figure 7-2 Unlocking Tab
212
Figure 7-3 Releasing Right Tab
212
Figure 7-4 Removing Bottom Cover
212
Figure 7-5 Removing Base Plate Dummy End
213
Figure 7-6 Cutting Dummy End in Half
213
Figure 7-7 Installing Adapter in Connector 1
213
Section 3 Installation Procedures
214
ACA-UA Unit (AC Adaptor)
214
Figure 7-8 Installing Dummy End B
214
ADA-UA Unit (Ancillary Device Adapter)
215
Figure 7-9 ACA-UA Unit Connection
215
Figure 7-10 Attaching the ADA-UA Unit to the Multiline Terminal
215
Figure 7-11 Leading the Audio Cable out from the ADA-UA Unit
216
Figure 7-12 ADA-UA Unit
216
Figure 7-13 Attaching Cables to the ADA-UA Unit
217
Table 7-1 ADA-UA Cable Connections
218
Figure 7-14 ADA-UA Unit Switch Settings
219
Table 7-2 ADA-UA Unit Switch Settings
220
APR-UA Unit (Analogue Port Ringer)
221
Figure 7-15 APR-UA Unit
221
Figure 7-16 Attaching the Unit to the Multiline Terminal
222
Figure 7-17 Leading the Telephone Cord out from the Unit
222
Figure 7-18 Closing the Base Plate Cover
223
Figure 7-19 APR-UA Unit Switches
223
Figure 7-20 Connecting Cables on the APR-UA Unit
224
Table 7-3 APR-UA Unit Switch Settings for SW1 and SW3
224
CTA-UA Unit (Computer Telephony Application)
225
Figure 7-21 Attaching an Xen Multiline Terminal to a PC
225
Figure 7-22 CTA-UA Unit
225
Figure 7-23 Attaching the Unit to the Multiline Terminal
226
Figure 7-24 Connecting the RS-232C Cable to the CTA-UA Unit on the Multiline Terminal
226
Computer Telephony Adapter with USB Interface
227
Figure 7-25 CTU(S)-UA Unit
228
Figure 7-26 CTU(S) Connection
229
Figure 7-27 Base of DTU-Type MLT
229
Figure 7-28 Opening the Base of the DTU-Type MLT
230
Figure 7-29 Installing the CTU(S)-UA Unit
230
Figure 7-30 Removing the End Cover
231
Figure 7-31 Closing the Base
231
Figure 7-32 Connecting AC Adaptor to CTU(S)
231
Figure 7-33 Connecting the CTU(S) Line Cord
232
Figure 7-34 Securing the Line Cord
232
Figure 7-35 Connecting the Line to the CTU(S)
233
Figure 7-36 Connecting the USB to the CTU(S)
233
Figure 7-37 CTU(C) Unit
234
Figure 7-38 CTU(C) Connection
235
Figure 7-39 Base of DTU-Type MLT
236
Figure 7-40 Opening the Base of the DTU-Type MLT
236
Figure 7-41 Installing the CTU(C)-UA Unit
237
Figure 7-42 Removing the End Cover
237
Figure 7-43 Closing the Base
238
Figure 7-44 Connecting AC Adapter to CTU(C)
238
Figure 7-45 Connecting the CTU(C) Line Cord
239
Figure 7-46 Securing the Line Cord
239
Figure 7-47 Connecting the Line to the CTU(C)
240
Figure 7-48 Connecting the LAN (PC) to the CTU(C)
240
HFU-UA (WH) Unit (Handsfree Unit)
241
Figure 7-49 Connecting the USB to the CTU(C)
241
Figure 7-50 HFU-UA (WH) Unit
241
Figure 7-51 Microphone with Mute
242
Figure 7-52 Attaching a Microphone to a Multiline Terminal
242
PCT( )-U13 Unit (PC Telephony Board)
243
Figure 7-53 HFU-UA (WH) Unit Switches
243
Table 7-4 HFU-UA (WH) Unit Switch Settings
243
SLT(1)-U13 ADP (Single Line Telephone)
245
Figure 7-54 Connecting a Single Line Telephone to the System Using an SLT(1) U13 ADP
245
Figure 7-55 Connecting the SLT(1)-U13 ADP
246
Figure 7-56 Removing the Screws from the SLT(1)-U13 ADP
246
VDD-UA Unit (Voice/Data Unit for Digital Terminals)
247
Figure 7-57 Attaching the SLT(1)-U13 ADP to the Wall
247
Figure 7-58 VDD-UA Unit
247
Figure 7-59 Connecting the Cables on the VDD-UA Unit
248
Wall Mounting
249
Figure 7-60 Positioning the Handset Hanger
249
Figure 7-61 Removing the Knockout
250
Figure 7-62 Attaching the Base Plate to the Wall
250
Figure 7-63 Wall Mounting Using a Modular Jack
251
Figure 7-64 Plugging in the Line Cord Using a Wall Jack
251
Figure 7-65 Plugging in the Line Cord Using a Modular Jack
252
Figure 7-66 Attaching the Bottom Tabs of the Multiline Terminal to the Base Cover
252
Figure 7-67 Attaching the Top Tabs of the Multiline Terminal to the Base Plate
253
Figure 7-68 Installed Wall Mount Unit
253
Figure 7-69 Removing the Tabs from the Adaptor
254
Figure 7-70 Removing the Tabs from the WMU-UA Unit
254
Figure 7-71 Leading the Line Cord out of the WMU-UA Unit
255
Figure 7-72 Attaching the Wall Mount Unit to the Wall
255
Figure 7-73 Attaching the Multiline Terminal to the WMU-UA Unit
256
Figure 7-74 Removing the Multiline Terminal from the Base Cover
256
Music on Hold
257
Figure 7-75 Music Source Connections
257
Station Background Music
258
Paging Connections
258
Connecting a KSU to a Personal Computer
258
Figure 7-76 Connecting a Music Source Via a COI Port
258
Table 7-5 Functions and Communication Port Connections
259
Table 7-6 Serial Port Characteristics
259
Figure 7-77 Connecting a PC to the KSU
260
Figure 7-78 Connecting an External Modem
261
Table 7-7 Modem Specifications
261
Chapter 8 Installing ETW-Type Multiline Telephones
263
Section 1 General Information
263
Section 2 ETW-Type Multiline Terminals
263
Installing ETW-Type Multiline Telephones
263
Section 3 Connecting an Etw-Type Multiline Terminal to the Xen System
264
Terminal Update
264
Modular Terminal Connections
264
Figure 8-1 Modular Terminal Connections for Multiline Terminals & Attendant Add-On Consoles
264
Attach a Multiline Terminal to the System
265
Figure 8-2 Connect an ETW-Type Multiline Terminal to the Xen System
265
Appendix A Glossary Ofabbreviations
267
Chapter a Glossary of Abbreviations
267
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Programming Manual
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NEC Xen Master Specifications
General
Speakerphone
Yes
Headset Jack
Yes
Lines
8
Compatibility
NEC NEAX 2000 IVS, NEC NEAX 2000 IPS
Line Keys
8
Power Supply
From Phone System
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