6.Troubleshooting
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logging count is performed. Also, when an SMC print is output, an (*) mark is added alongside
the SC number for clarity.
• The automatic reboot can be enabled or disabled with SP5-875-001 (SC automatic reboot
setting) (default value: ON).
SC Logging
When an SC is generated, the "total count value when the SC is generated" and the "SC code" are
logged. However, if the total count value during the SC is the same as last time, logging is not
performed.
Logged data can be checked by outputting an administrative report (SMC print). The SC history is
logged up to the last 10 entries, and if there are more than 10 entries, data are progressively deleted
starting from the oldest.
SC Automatic Reboot (IM 550F/600F/600SRF)
When an ordinary SC (pattern D) is generated, automatically reboot is performed. Automatic reboot or
reboot by user operation can be set by SP5-875-001 (SC automatic reboot setting out) (default value: 0
"Automatic reboot").
When a type D occurs, the automatic reboot is done or the machine display asks the customer if it can
reboot. However, when the SC occurs twice in a short time, the machine sends a report to the
@Remote server without rebooting. This is because just rebooting may not be a good solution if an SC
occurs twice.
When an automatic reboot is performed, a confirmation screen is displayed after reboot. The
confirmation screen can be canceled by pressing the [OK] key (display is not canceled only when the
main power switch is switched OFF to ON).
Screen display during reboot
• Status display on the current screen
• Post-processing ...... Post-processing during printing, etc.
• Automatic reboot .... After operation end
Post-processing
Until automatic reboot
• Reset key (Reboot key)
Key to perform the reboot
# Cancel key is not displayed.
• Turn on spanner LED (same as when an SC is generated).