Ricoh IM 550F

6.Troubleshooting
578
Service Call 700
SC700 (Engine: Peripherals) (IM 600SRF Only)
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC724-
03
B
Finisher protection device cutoff error 1
Power has not been supplied beyond the main PCB fuse for 2 seconds.
• Blown fuse
• Defective solenoid
• Connection error
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs
again, do the following steps. Check if the SC reoccurs by cycling the power after
each step.
1. Check the harnesses between PCB and solenoid/switch. Replace if
necessary.
2. Check the solenoid for abnormalities. Replace if necessary.
3. Replace the finisher main board (PCB29).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC724-
04
B
Finisher protection device cutoff error 2
The fault signal of the sensor's protection device (high-side switch) has been
detected for 2 seconds.
• Blown fuse
• Defective solenoid
• Connection error
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs
again, do the following steps. Check if the SC reoccurs by cycling the power after
each step.
1. Check the harnesses between PCB and sensors. Replace if necessary.
2. Check the sensors for abnormalities. Replace if necessary.
3. Replace the finisher main board (PCB29).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC724-
30
B
Finisher jogger motor (M16) error
The finisher jogger fences move out of the home position but the finisher jogger
fence HP sensor (S24) output does not change within the specified number of
pulses.
The 1st failure issues a jam error, and the 2nd failure issues this SC code.
• Finisher jogger fence HP sensor (S24) disconnected, defective