Ricoh IM 550F

6.Troubleshooting
579
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
• Finisher jogger motor (M16) disconnected, defective
• Finisher jogger fence HP sensor (S24) disconnected, defective
• Finisher main board (PCB29) and Finisher jogger motor (M16)
• Check the connections and cables for the components mentioned above.
• Check for blockages in the finisher jogger motor (M16) mechanism.
• Replace the finisher jogger fence HP sensor (S24) and/or finisher jogger
motor (M16).
• Replace the finisher main board (PCB29).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC724-
44
B
Finisher stapler motor (M19) error
The 1st failure issues a jam error, and the 2nd failure issues this SC code.
• The finisher stapler motor (M19) does not switch off within the prescribed time
after operating.
• The HP sensor of the staple unit does not detect the home position after the
staple unit moves to its home position.
• The HP sensor of the staple unit detects the home position after the staple
unit moves from its home position.
• Staple jam
• Motor overload
• Defective finisher stapler motor (M19)
• Check the connections and cables for the components mentioned above.
• Replace the HP sensor and/or finisher stapler motor (M19)
• Replace the finisher main board (PCB29).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC724-80
B
Finisher gathering roller motor (M14) error
• Motor overload
• Loose connection of the finisher gathering roller motor (M14)
• Defective finisher gathering roller motor (M14)
• Check the connections to the finisher gathering roller motor (M14).
• Replace the finisher gathering roller motor (M14).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC724-81
B
Finisher exit guide plate motor (M17) error
• Motor overload
• Loose connection of the finisher exit guide plate motor (M17)