Ricoh IM 550F

8.Smart Operation Panel G2.5
755
Error
code
Explanation
Solution
101-
801
Connection Timeout
Check the network settings of the
device.
• Network selection (MFP /
Operation Panel)
• IP address
• Default gateway
• Check DNS etc.
101-
802
SSL communication failed
Check the network settings of the
device.
101-
803
Proxy authentication failed
Check the proxy settings of the device.
101-
804
Proxy-Connection Timeout
Check the proxy settings of the device.
101-
805
The server is under maintenance.
Connection timeout.
(An incorrect network was selected on the
operation panel.)
Resume the operation after completing
the server maintenance.
Check the machine’s network settings.
103-
705
Executed activation for an already-activated
machine with a different product key.
Execute the update, not activation.
201-
700
Activation is being attempted from a device with
an unauthorized serial number.
Check the machine’s network settings.
203-
706
License update has been executed using a
deactivated product key.
=> User operation is required because the
settings remain even after deactivation.
Execute activation, not license update.
Other Troubleshooting
Operation Panel Unit
HW: Hardware issue, SW: Software issue
No.
Symptom
Cause
Solution
1
Both the Smart Operation
Panel and the blue LED on the
operation panel do not turn on.
HW
The Smart Operation
Panel cannot be supplied
with electrical power.
1. Reconnect the USB
cable between
the BiCU (PCB16)
and the Smart
Operation Panel.
2. Replace the USB