Ricoh IM 550F

6.Troubleshooting
598
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
• Download data on the NV-RAM using SP5-825-001 (NV-RAM Data
Download).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC995-
03
D
CPM setting error 3
Comparison of machine serial number (11 digits) and machine identification code.
Details:
Unable to recognize the machine identification code because the controller was
replaced incorrectly or is malfunctioning.
Machine serial number (11 digits) or machine identification code does not match.
Replace it with a specified controller.
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC995-
04
D
CPM setting error 4
Comparison of machine serial number (11 digits) and machine identification code.
Machine serial number (11 digits) or machine identification code does not match.
Return the parts to the original configuration, and then replace them according to
the manual.
SC900 (Controller)
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC900-00
A
Electric counter error
The electric total counter value is out of specification.
An error is detected when increasing the total counter.
• Unexpected NV-RAM is attached.
• NV-RAM defective
• NV-RAM data corrupted.
• Data was written to an unexpected area because of external factor etc.
• The count requested by the SRM on receiving PRT is not completed.
Replace the NV-RAM.
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC920-
02
B
Printer error (WORK memory not acquired)
When an error is detected in the application, which makes continued operation
impossible.
• Software bug
• Unexpected hardware configuration (such as insufficient memory)