Error Name/Error Condition/Major Cause/Solution
• Turn the main power off/on.
• Increase the memory storage capacity.
Error Name/Error Condition/Major Cause/Solution
Printer error (Filter process not started)
When an error is detected in the application, which makes continued operation
impossible.
• Software bug
• Unexpected hardware configuration (such as insufficient memory)
• Turn the main power off/on.
Error Name/Error Condition/Major Cause/Solution
Printer error (Resident font not found)
Resident font was not found at printer startup
Preinstalled font files not found.
Turn the main power off/on.
Error Name/Error Condition/Major Cause/Solution
Software attempted an unexpected operation.
• Parameter error
• Internal parameter error
• Insufficient work memory
• Operation error caused by abnormalities that are normally undetectable.
• Turn the main power OFF/ON.
• Reinstall the software of the controller board (PCB15) and BiCU (PCB16).
Error Name/Error Condition/Major Cause/Solution
Recoverable software operation error
Software attempted an unexpected operation.
SC991 covers recoverable errors as opposed to CS990.
• Parameter error
• Internal parameter error
• Insufficient work memory
• Operation error caused by abnormalities that are normally undetectable.