Ricoh IM 550F

6.Troubleshooting
528
6. Troubleshooting
Self-Diagnostic Mode
Service Call Codes
Service Call Conditions
Pattern
Display
How to reset
SC call or SC alarm
in customer support
system
A
The SC is displayed on the operation
panel, and the machine cannot be used
(safety-related SC).
Execute CE reset SP
mode, and switch main
power from OFF to ON.
Occurrence & alarm
count
Immediate alarm
B
When a function is selected, the SC is
displayed on the operation panel, and the
machine cannot be used (downtime
mitigation).
Switch main power from
OFF to ON.
Occurrence & alarm
count
Power OFF ON
Alarm count and
alarm only if
recurrence
C
No display on the operation panel and
use is permitted.
Count only logging.
Occurrence
Logging count &
alarm count
D
The SC is displayed on the operation
panel, and the machine cannot be used
(machine-error SC).
Switch main power from
OFF to ON.
Occurrence & alarm
count
Power OFF ON
Alarm count and
alarm only if
recurrence
• When an ordinary SC (type D) is generated, an automatic reboot is performed. When an event
is reported by the customer support system, even in the event of an ordinary SC, a reboot is
not performed. During automatic reboot, a confirmation screen is displayed after the reboot.
• When automatic reboot occurs twice continuously, an SC is displayed without rebooting, and