Spectra T50e - Page 390

Chapter 13—Drive Troubleshooting Troubleshooting Drives
August 2017 User Guide—Spectra T50e Library
387
Ifneeded,cleanthedriveasdescribedinCleaningaDriveonpage435.
UseonlyacertifiedLTOcleaningcartridge.Toordercleaningcartridges,
seeMediaandMediaAccessoriesonpage485.
Interpreting the SCD Codes
TheDisplayCharacter(SCD)fieldontheDriveDetailsscreenshowsthe
currentstateofthesingle‐characterdisplayonthedrive.
Permanent Errors Ifthedrivedetectsapermanenterroranddisplaysan
SCDerrorcodeotherthanzero(0),itautomaticallygeneratesadrivetrace.
Ifyouforceanewdrivetracetobegenerated,theexistingtraceis
overwrittenanddataislost.Youmightalsolosethetrace dataifyouturn
offthepowertothedrive.SeeRetrievingaDriveTraceorDriveDumpFile
onpage394forinformationaboutretrievingthetracedatafromthedrive.
Notes:  Someofthesolutionslistedinthefollowingtableinclude
testingthedrive.SeeUsingDLMtoTestanLTODriveon
page407forinstructions.
 Insomecases,additionaltestsusingITDTarerequired.
DownloadandinstallthesoftwareasdescribedinUsethe
IBMTapeDiagnosticTool(ITDT)onpage397.Refertothe
ITDTdocumentationforinformationaboutusingthisutility
toretrievethetracefile.ContactSpectraLogicTechnical
Supportifyouneedassistance(seeContactingSpectraLogic
onpage7).
Multiple Errors TheSCDisblankduringnormaloperation.Ifmultiple
errorsoccur,thecodewithhighestpriority(lowestnumber)displaysfirst.
Oncecorrected,thecodewiththenexthighestprioritydisplays,untilnone
remain.
Note: Thedrivemayneedtoberesetinordertocleartheerrorcode.
WORM Media LTO‐3andlatergenerationsofLTOdrivessupportusing
WORMmedia.TolearnmoreaboutWORMmedia,see
LTOWORM
Mediaonpage504.
ThefollowingconditionscauseWORMmediaerrorstooccur:
 Informationintheservomanufacturer’swordonthetapemustmatch
informationfromthecartridgeMAM.Ifitdoesnotmatch,thedriv e’s
SCDdisplayserrorcode7.
 InsertingaWORMtapecartridgeintoadrivethatisnotcompatible
withWORMmediacausesthecartridgetobetreatedasan
unsupportedmedium.Thedrive’sSCDdisplayserrorcode7.