Chapter 13—Drive Troubleshooting Troubleshooting Drives
August 2017 User Guide—Spectra T50e Library
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SCD Code Descriptions for LTO-3 and Later Generation Drives The
followingtableshowstheSCDcodesand,whereapplicabletheassociated
DLMDriveHealthicon,forLTO‐3andlatergenerationsofLTOdrives.See
thetableonpage275foradescriptionofwhateachoftheDriveHealth
iconsindicates.
Note: Thesingle‐characterdisplaydoesnotusethecharactersB,D,G,
I,OandZtopreventmisinterpretationasthecharacters8,0,6,2,
and1.
Code
DLM
Health
Icon
Cause and Solution
0 Noerroroccurred.Noactionisrequired.
Thepowerwascycledordiagnosticsfinishedwithnoerrors.
1 Coolingproblem.
Therecommendedoperatingtemperaturewasexceeded.Performoneormoreof
thefollowing:
Makesurethatthecoolingfanisrotatingandisquiet.
Removeanyblockagethatpreventsairfromflowingfreelythroughthedrive.
Makesurethattheoperatingtemperatureandairflowiswithinthespecified
range(refertothetapedrivedocumentationforthesespecifications).
Iftheoperatingtemperatureiswithinthespecifiedrangeandtheproblem
persists,contactSpectraLogicTechnicalSupport(see
ContactingSpectraLogic
onpage7).
Note: Theerrorcodeclearswhenyouresetorpowercyclethedriveorwhen
youplaceitinmaintenancemode.
2 Powerproblem.
Theexternallysuppliedpowerisapproachingthespecifiedvoltagelimits(the
driveisstilloperating)orisoutsidethespecifiedvoltagelimits(thedriveisnot
operating).
Iftheproblemisonlyexhibitedbyonedriveinthelibrary:
Makesurethatthedriveiscorrectlyseatedinthedrivebay.
Iftheproblempersists,contactSpectraLogicTechnicalSupport(see
ContactingSpectraLogiconpage7).
Note: Theerrorcodeclearswhenyouresetorpowercyclethedriveorwhen
youplaceitinmaintenancemode.
Iftheproblemisexhibitedbymultipledrivesinthelibrary:
Thepowerthroughoutthelibraryneedstobechecked.ContactSpectraLogic
TechnicalSupportforassistance.