Spectra T50e - Use the Drive Traces Button

Chapter 13—Drive Troubleshooting Troubleshooting Drives
August 2017 User Guide—Spectra T50e Library
392
7 Highprobabilityofmediaerror.Anerroroccurredbecauseofafaulty
cartridge.
 Ensurethecartridge isthecorrectmediatype:
 SeeLTORead/WriteCompatibilityonpage504forinformationaboutwhich
mediaiscompatiblewitheachLTOdrivegeneration.
 Adrivedoesnotacceptanexpiredcleaningcartridge.
 AdrivedoesnotacceptaWORMcartridgewhenrunningdiagnostictestsin
MaintenanceMode.
 AdrivedoesnotwriteoverexistingdatasetsonaWORMcartridge.Ensure
youareappendingdatasetsonWORMmediaratherthanattemptingto
writeoverexistingdatasets.
 Ifthecartridgeisthecorrectmediatype,tryanothercartridgeinthedrive.
 Ifproblemdoesnotoccurwithmultiplecartridges,trythequestionable
cartridgeinadifferentdrive.
 IftheoperationfailsintheotherdriveandtheSCDdisplays6or7,replace
thecartridge.
 Iftheoperationsucceeds,usetheDriveHealthVerificationwizardtotest
theoriginaldrive(see
UsingDLMtoTestanLTODriveonpage407).
CAUTION: When you use ITDT to run the Test Cartridge & Media diagnostic,
data on the suspect tape is overwritten.
 IftheTestCartridge&Mediadiagnosticfails,replacethemedia.
 Ifthediagnosticrunssuccessfully,usetheDriveHealthVerificationwizard
totestthedrive(see
UsingDLMtoTestanLTODriveonpage407).
 IfthedrivefailstheDLMdrivetest,replacethedrive.
 IfthedrivepassestheDLMdrivetest,repeattheoperationthatproduced
theinitialmediaerror.
Note: Theerrorcodeclearswhenyouresetorpowercyclethedriveorwhen
youplaceitinmaintenancemode.
8 SCSIinterfaceorFibreChannelfailure.
AfailureoccurredinthedrivehardwareorintheSCSIbus.Theerrorcodeclears
after10secondsiftheerrordoesnotrecur.Iftheerrorpersists,contactSpectra
LogicTechnicalSupport(see
ContactingSpectraLogiconpage7).
9 RS‐422error.
Thedrivedeterminedthatadriveinterfaceorlibraryinterfacefailureoccurred.
Theerrorcodeclearsafter10secondsiftheerrordoesnotrecur.Iftheerror
persists,contactSpectraLogicTechnicalSupport(see
ContactingSpectraLogic
onpage7).
Code
DLM
Health
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Cause and Solution