Spectra T50e - Page 396

Chapter 13—Drive Troubleshooting Troubleshooting Drives
August 2017 User Guide—Spectra T50e Library
393
A Degradedoperation.
Thedrivedeterminedthataproblemoccurredthatdegradedtheoperationof
thedrive,butitdidnotrestrictcontinueduse.
Thedriveisusable,thoughthesingle‐characterdisplay(SCD)continuesto
indicateanerrorandthestatuslightflashesamber.Theerrorcodemayclear
whenyoucyclepowertothedrive.
1. Resetthedrive(seeResettingaDriveonpage401)tocleartheerrorcode.
2. Confirmthatthedriveisusingthecurrentfirmwareversion(seeUpdating
DriveFirmwareonpage443)andupdatethefirmwareifnecessary.
3. UsetheDriveHealthVerificationwizardtotestthedrive(seeUsingDLMto
TestanLTODriveonpage407).
4. Iftheproblempersists,contactSpectraLogicTechnicalSupport(see
ContactingSpectraLogiconpage7).
C Cleaningindicator.
Thedriveneedstobecleaned,orisintheprocessofloadingthecleaning
cartridgeorbeingcleaned.Theerrorcodeclearswhenyoucleanthedriveand
unloadthecleaningcartridge.See
CleaningaDriveonpage435forinstructions.
d TwodrivesontheFibreChannelloophavethesameArbitratedLoopPhysical
Address.
E TheFibreChannelportconnectionisoff‐line.
e ThedrivedetectedaconfigurationerrorduringaBlueScaleencryption
operation.
1. MakesurethatyouareusingLTO‐4orlatergenerationdatacartridges.
BlueScaleencryptionisonlysupportedforLTO‐4andlatergeneration
cartridges.
2. Retrytheencryptionoperationwiththesuspectcartridgeinanother
encryptionenableddrive.
3. Replacethecartridgeifyouseethesameprobleminmultipledrives.
Code
DLM
Health
Icon
Cause and Solution