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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
Critical Processes to Monitor
Cisco CDR Agent Serviceability/Tools >
Control Center -
Network Services
cdragent 3 The Cisco CDR Agent service transfers CDR and
CMR files that are generated by Cisco Unified
CallManager from the local host to the CDR
repository node, where the CDR Repository
Manager service runs over a SFTP connection. For
this service to work, activate the Cisco
CallManager service on the first node and ensure
that it is running.
SSH Service Status CLI utils service restart
System SSH
sshd 3 —
Syslog Service
Status
Auto-restart being
addressed by Cisco.
syslogd — —
SNMP Service
Status
CLI utils snmp
hardware-agent restart
**
— — IBM—snmpd, slp_srvreg cimlistener, cimserver,
dirsnmpd, ““java...
com.tivoli.twg.agent.TWGAgent””
****
HP
DRF Restoral
Condition
— — — No API to monitor status of DRF Restoral
Condition.
IBM Director
Agent SNMP
IBM process covered by
SNMP Service
cim
listenerd
——
IBM Director
Agent SNMP
IBM process covered by
SNMP Service
cim
serverd
——
dirsnmpd IBM process covered by
SNMP Service
dir
snmpd
——
Cmaeventd HP process covered by
SNMP Service
———
Cmafcad HP process covered by
SNMP Service
———
Cmahealthd HP process covered by
SNMP Service
———
Cmahostd HP process covered by
SNMP Service
———
Cmaidad HP process covered by
SNMP Service
———
Cmaided HP process covered by
SNMP Service
———
Table 3-1 Critical Services to Monitor (continued)
Service
Stop | Start|
Restart Instruction
Process
Name
Auto
Restart Description
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