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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Parameters
CDRRepositoryNodeAddress [String]
CDRAgentNodeAddress [String]
Recommended Action
1. Check network link status.
2. Check if CDR Repository node (first node in the cluster) is alive.
3. Check if CDR Repository Manager is activated on the first node.
4. Check CDRM Configuration under serviceability->tools.
5. Check CDR Agent trace on the specific node where error occurred.
6. Check CDR Repository Manager trace.
7. Check if the Publisher is being upgraded. If the CDRAgentSendFileFailureContinues alarm is no
longer present, the condition is corrected.
CDRAgentSendFileFailureContinues
CDR Agent cannot send CDR files from CCM node to CDR Repository node on retries. CDR Agent
cannot send CDR files on retries after the initial failure from CCM node to CDR Repository node within
the cluster.
Facility/Sub-Facility
CCM_CDR_REP-CDRREP
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Rep
Severity
Error
Routing List
Event Log
Sys Log
Data Collector
Parameters
CDRRepositoryNodeAddress [String]
CDRAgentNodeAddress [String]
Recommended Action
1. Check network link status.
2. Check if CDR Repository node (first node in the cluster) is alive.
3. Check if CDR Repository Manager is activated on the first node.
4. Check CDRM Configuration under serviceability->tools.
5. Check CDR Agent trace on the specific node where error occurred.
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