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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Calling User Id(String)
Recommended Action
Evaluate the information provided in this alarm (caller's user ID, to and from DNs, and so on) to
determine if the call attempt was an innocent mistake to dial a number that the user didn't realize was
not routable for him or her, or to discover whether the user is intentionally trying to circumvent the policy
restrictions. If the rejected call was caused by an innocent mistake, educate the affected user about the
numbers that he or she is allowed to dial. Your organization may have a policy or guidelines to follow
when investigating call rejects. In addition to or instead of the steps recommended here, please refer to
your company's guidelines.
CCDLearnedPatternLimitReached
CCD has reached the maximum number of learned patterns allowed.
The CCD requesting service has limited the number of learned patterns to a number defined in the
service parameter, CCD Maximum Numbers of Learned Patterns. This alarm indicates that the CCD
requesting service has met the maximum number of learned patterns allowed.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Parameter(s)
CCD Maximum Numbers of Learned Patterns (UInt)
System Limit of CCD Learned Patterns (UInt)
Recommended Action
This alarm displays the value that is configured in the Cisco CallManager service parameter, CCD
Maximum Numbers of Learned Patterns, as well as the maximum number of learned patterns that are
allowed by the system (an internally-controlled maximum).
Consider whether the specified maximum number of learned patterns is correct for your deployment. If
it is too low, compare it with the number shown in the SystemLimitCCDLearnedPatterns in this alarm.
If the Max number is below the System Limit, you can go to the Service Parameters Configuration
window and increase the CCD Maximum Numbers of Learned Patterns service parameter. If the Max
and System Limit numbers match, the system is already configured to run at capacity of learned patterns;
no action is required.
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