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Cisco Unified Communications Manager Managed Services Guide
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Cisco Unified Serviceability Alarm Definition Catalog
System/EMAlarmCatalog
Severity
ERROR
Routing List
Sys Log
Event Log
Data Collector
Parameter(s)
Servlet Name(String)
Recommended Action
Action See application logs for error. Default location for the logs are at
/var/log/active/tomcat/logs/em/log4j/
EMCCFailedInLocalCluster
EMCC login failure occurred due to one of the following conditions:
• Devices are incompatible with EMCC.
• Unable to retrieve remote cluster information.
• EMCC is restricted by the local cluster.
• Untrusted certificate received from the remote end while trying to establish a connection
Reason Codes:
• 31—User is not enabled for EMCC
• 211/38—EMCC or PSTN is not activated in InterClusterServiceProfile page
• 23—User does not exist in the end user table
• 35—No remote cluster entry is present for the home cluster
Cisco Unified Serviceability Alarm Definition Catalog
System/EMAlarmCatalog
Severity
ERROR(3)
Routing List
Sys Log
Event Log
Alert Manager
Parameters
Device Name(String)
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