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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts
Performance Monitoring in RTMT
Cisco Hunt Lists
The Cisco Hunt Lists object provides information about the hunt lists that are defined in Cisco Unified
Communications Manager Administration. Table 5-15 contains information about Cisco hunt list
counters.
CallsRejectedDueToICTCallThrottling This counter represents the total number of calls that are rejected due to
Intercluster Trunk (ICT) call throttling since the start of the Cisco CallManager
service. When the system reaches a threshold limit of 140 calls per 5 seconds, ICT
will start throttling (rejecting) new calls. One cause for ICT call throttling occurs
when calls across an ICT enter a route loop condition.
VideoCallsActive This counter represents the number of video calls with video streaming
connections that are currently active (in use) on all H.323 trunks that are
registered with a Cisco Unified Communications Manager; in other words, the
number of calls that actually have video-streaming connections on a Cisco
Unified Communications Manager.
VideoCallsCompleted This counter represents the number of video calls that were actually connected
with video streams for all H.323 trunks that were registered with a Cisco Unified
Communications Manager. This number increases when the call terminates.
Table 5-14 Cisco H.323 (continued)
Counters Counter Description
Table 5-15 Cisco Hunt Lists
Counters Counter Description
CallsAbandoned This counter represents the number of abandoned calls that occurred through a
hunt list. An abandoned call represents one in which a caller hangs up before the
call is answered.
CallsActive This counter represents the number of calls that are currently active (in use) that
occurred through a hunt list. An active call represents one that gets distributed and
answered, and to which a voice path connects.
CallsBusyAttempts This counter represents the number of times that calls through a hunt list were
attempted when all members of the line and/or route groups were busy.
CallsInProgress This counter represents the number of calls that are currently in progress through
a hunt list. A call in progress represents one that the call distributor is attempting
to extend to a member of a line or route group and that has not yet been answered.
Examples of a hunt list member include a line, a station device, a trunk device, or
a port/channel of a trunk device.
CallsRingNoAnswer This counter represents the total number of calls through a hunt list that rang but
that called parties did not answer.
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