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Cisco Unified Communications Manager Managed Services Guide
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Recommended Action
Check if local location exists and is accessible.
DuplicateLearnedPattern
This alarm occurs when CCD requesting service received a duplicate Hosted DN.
The Call Control Discovery (CCD) requesting service received the same hosted DN from multiple call
control entities such as Unified CM Express or another Unified CM cluster. The Cisco CallManager
service parameter, Issue Alarm for Duplicate Learned Patterns, controls whether this alarm gets issued.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
ERROR
Routing List
SDL
SDI
Sys Log
Event Log
Parameter(s)
Client Handle(String)
Service ID(UInt)
Sub Service ID(UInt)
InstanceID1(UInt)
InstancID2(UInt)
InstanceID3(UInt)
InstanceID4(UInt)
Recommended Action
In RTMT, check the Pattern Report (CallManager > Report > Learned Pattern) and look for the duplicate
pattern identified in this alarm. Learned patterns must be unique. Determine which call control entity
(such as Unified CM or Unified CM Express) needs to be changed so that there is no duplicate pattern.
Refer to the call control entity's configuration guide (help text) to learn how to update a hosted DN
pattern. In Unified CM, to change the Hosted DN Pattern go to Cisco Unified CM Administration to
update the Hosted DN Pattern configuration (Call Routing > Call Control Discovery > Hosted DN
Patterns).
EMAppInitializationFailed
EM Application not started. Error occurred while starting application.
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