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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
6. Check CDR Repository Manager trace.
7. Check if the Publisher is being upgraded.
CDRFileDeliveryFailed
FTP delivery of CDR files to the Billing Server outside of the cluster failed because of timeout or other
reasons. E-mail alert will be sent to the admin.
Facility/Sub-Facility
CDRManagement/CDRREP
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Rep
Severity
Error (3)
Routing List
Event Log
Sys Log
Alert Manager
Parameters
BillingServerAddress [String]
Recommended Action
1. Check network link status.
2. Check if billing server is alive.
3. Check if (s)FTP Server on the billing server is running and accepting request.
4. Check if CDRM Configuration is correct under Serviceability > Tools.
5. Check CDR Repository Manager trace.
CDRFileDeliveryFailureContinues
(s)FTP delivery of CDR files failed on retries to the Billing Server outside of the cluster failed on retries
after the initial failure.
Facility/Sub-Facility
CCM_CDR_REP-CDRREP
History
Cisco Unified Communications
Release Action
8.0(1) Changed Data Collector Routing List element to Alert Manager.
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