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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Critical-Level Alarms
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
Critical
Recommended Action
Verify the Cisco Unified Communications Manager IP address is configured and is not configured as the
loop back address for the IP version. If the IP settings are correct, collect SDL and SDI traces and contact
TAC.
TCPSetupToIMEFailed
Connection Failure to IME server.
This alarm occurs when Unified CM is unable to establish a TCP connection to an IME server. It
typically occurs when the IP address and port of the IME server are misconfigured or an Intranet
connectivity problem is preventing the connection from being set up.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
CRITICAL_ALARM
Recommended Action
Check to make sure that the IP address and port of the IME server - which are present in the alarm - are
valid. If so, this may be due to a network connectivity problem. Test the connectivity between the Unified
CM servers and the IME server.
Routing List
SDL
SDI
Sys Log
History
Cisco Unified Communications
Release Action
8.0(1)
• Severity changed from Error to Critical.
• Following parameters are removed:
–
Error Number [String]
–
ErrorCode [Int]
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