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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Recommended Action
Check the reason code and take appropriate action to resolve the issue.
CtiLineOpenFailure
Application is unable to open the line.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Data Collector
Parameter(s)
Device Name(String)
0x8CCC0018 (2362179608) Device is not in the user control list; verify whether the device
is configured for control by this application. For the applica-
tion to control the device it should be included in the user
control list. To check whether the device is in the user control
list, if the application uses an End User, check the Device As-
sociation section under the End User Configuration in Cisco
Unified CM Administration (User Management > End User).
If the application uses an Application User, check under
Device Information section for that Application User in Cisco
Unified CM Administration (User Management > Application
User)
0x8CCC00F3 (2362179827) IPAddress mode (IPv4 or IPv6 or both) specified by the appli-
cation does not match with IP Addressing mode that is config-
ured in Unified CM Administration; check the IP addressing
mode of the device in Cisco Unified CM Administration
(Device > Device Settings > Common Device Configuration)
Value Definition
History
Cisco Unified Communications
Release Action
8.0(1) Name changed from kCtiLineOpenFailure.
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