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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
Platform Monitoring
–
CPQ-xxx-MIB (HP)
–
CPQHEALTH (HP)
–
INTEL-SERVER-BASEBOARD6 (Introduced in Cisco Unified CM Release 7.1[2])
You configure SNMP in the network management applications to receive SNMP traps, notifications, and
informs listed in the MIBs. Specific MIB support varies by Cisco Unified CM release and hardware
vendor.
MIBs and MCS Types
There are no specific OIDs available to directly give the MCS type. In the case of Linux appliances, the
value of sysObjectID can be mapped to the server types. For instance sysobjectID returns
1.3.6.1.4.1.9.1.583 for a HP-7825 server.
In the case of Windows, there are no such specific values returned for server types except for OID does
identify the server as a Windows server. Refer to
http://www.oidview.com/mibs/9/CISCO-PRODUCTS-MIB.html for list of sysObjectIDs assigned to
different hardware.
For Media Convergence Server (MCS) MIBs supported by Cisco Unified CM releases, go to this
URL—http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/cmmibcmp.xls.
Using Command Line Interface
System BIOS is viewable during the server boot sequence. The following commands are useful to view
details about hardware, BIOS, RAID, and firmware. These items are included as part of the Cisco
Unified CM image and do not need to be managed separately as in Cisco Unified CM Release 4.x, but
may need to be inspected during diagnostic activity.
show hardware
show environment [fans | power-supply | temperature]
show tech all
utils create report hardware
You can also use the admin:utils fior status CLI to isolate which process causes high IOwait. Other
available options to use with the admin:utils fior command are—enable, disable, start, stop, list, top. For
example, at the command prompt type admin:utils fior list. This displays:
2007-05-31 Counters Reset
Time
Process PID State Bytes Read Bytes Written
17:02:45 rpmq 31206 Done 14173728 0
17:04:51 java 31147 Done 310724 3582
17:04:56 snmpget 31365 Done 989543 0
17:10:22 top 12516 Done 7983360 0
17:21:17 java 31485 Done 313202 2209
17:44:34 java 1194 Done 92483 0
17:44:51 java 1231 Done 192291 0
17:45:09 cdpd 6145 Done 0 2430100
17:45:25 java 1319 Done 192291 0
17:45:31 java 1330 Done 192291 0
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