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Cisco Unified Communications Manager Managed Services Guide
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
When learned patterns are not reachable through IP, Unified CM routes calls through the PSTN instead.
Calls can be routed through PSTN for an internally-controlled duration. When this alarm occurs, the
PSTN failover duration has expired and calls to learned patterns cannot be routed. All learned patterns
will be purged from Unified CM.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
ERROR
Routing List
SDL
SDI
Sys Log
Event Log
Recommended Action
Troubleshoot your network to get IP connectivity restored. After IP connectivity is restored, Unified CM
will automatically relearn Hosted DN patterns and calls to learned patterns will proceed through IP.
CDRAgentSendFileFailed
CDR Agent cannot send CDR files from CCM node to CDR Repository node within the CCM cluster
because of timeout or other reasons. E-mail alert will be sent to the admin.
Facility/Sub-Facility
CDRREP
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Rep
Severity
Error (3)
Routing List
Event Log
Sys Log
Alert Manager
History
Cisco Unified Communications
Release Action
8.0(1) Changed Data Collector Routing List element to Alert Manager.
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