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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Recommended Action
Check the Unified CM Database Status report in Cisco Unified Reporting to verify that database
replication is working. You can also go to Real-Time Reporting Tool (RTMT) and check the Replication
Status in the Database Summary page. If status shows 2, then replication is working. Restart the phone
to download a new configuration file from TFTP. Also, refer to the reason code definitions for additional
recommended actions.
DbInfoCorrupt
Database information returned is corrupt. Database configuration error was encountered.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
ERROR
Routing List
SDL
SDI
Sys Log
Event Log
Parameter(s)
Name of Device(String)
Recommended Action
Investigate configuration for the identified device.
DbInfoError
Error in the database information retrieved. Database configuration error was encountered.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
ERROR
Routing List
SDL
SDI
30019 CISCO_7936
30035 IP_STE
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