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Cisco Unified Communications Manager Managed Services Guide
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Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
General Health and Troubleshooting Tips
Figure 3-13 System Reports
General Health and Troubleshooting Tips
This section contains the following subsections:
• Using of Onboard Agents, page 3-36
• Call Detail Records and Call Maintenance Records, page 3-36
• Perfmon Counters, page 3-36
• Integration with Uninterruptible Power Supplies (UPS), page 3-37
• Native Hardware Out of Band Management (OOB), page 3-37
• Phone Registration Status, page 3-37
• Historical Information Download, page 3-37
• Cisco CallManager Service Stops Responding, page 3-38
• Database Replication Fails Between the Publisher and the Subscriber, page 3-39
• Database Replication Does Not Occur on Lost Node, page 3-41
• Database Tables Out of Sync Do Not Trigger Alert, page 3-42
• Reset Database Replication When Reverting to Prior Release, page 3-43