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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Severity
Error
Recommended Action
In Cisco Unified Serviceability, enable Detailed level traces in the Trace Configuration window for
TFTP and Cisco Database Layer Monitor services. Also, use RTMT to look for errors that may have
occurred around the time of the alarm.
ConfigThreadReadConfigurationFailed
Failed to retrieve enterprise parameter values from database at TFTP service startup. This is usually
caused by database access failure.
Facility/Sub-Facility
CCM_TFTP-TFTP
Cisco Unified Serviceability Alarm Definition Catalog
System/TFTP
Severity
Error
Recommended Action
In Cisco Unified Serviceability, enable Detailed level traces in the Trace Configuration window for
TFTP and Cisco Database Layer Monitor services. Also, use RTMT to look for errors that may have
occurred around the time of the alarm.
ConfigThreadUnknownExceptionCaught
An exception is caught in the main processing routine. This alarm is sent in conjunction with other
alarms for failure when building configuration files or when the TFTP service is attempting to retrieve
the values in the system's enterprise parameters.
History
Cisco Unified Communications
Release Action
7.0(1) Name changed from
kConfigThreadReadConfigurationFailed.
8.0(1) Severity changed from Informational to Error.
History
Cisco Unified Communications
Release Action
7.0(1) Name changed from kConfigThreadUnknownExceptionCaught.
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