3-23
Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
RTMT Monitoring of Cisco Unified CM System Health
RIS Data Collector PerfMonLog
In Cisco Unified CM Release 5.x, the RIS Data Collector PerfMonLog file is not enabled by default. It
is recommended that RIS Data Collector PerfMonLog is enabled to assist in troubleshooting. It tracks
CPU, memory, disk, and the network. If you enable RIS Data Collector PerfMonLog, then you can
disable AMC PerfMonLog. In Cisco Unified CM Release 6.x, RIS Data Collector PerfMonLog replaced
AMC PerfMonLog.
Note With RIS Data Collector PerfMonLog enabled, the impact on the CPU is small, around 1%.
Use RTMT Trace and Log Center to download Cisco RIS Data Collector PerfMonLog files for the time
period that you are interested in. Open the log file using Windows Perfmon Viewer (or RTMT Perfmon
viewer), then add Performance counters of interest such as:
• CPU usage > Processor or Process % CPU
• Memory usage > Memory %VM Used
• Disk usage > Partition % Used
• Call Processing > Cisco CallManager CallsActive
Figure 3-9 shows the output of the Windows Perfmon Viewer.
Figure 3-9 Windows Perfmon Viewer
To Next Page
Loading...
Need help?
General