6-285
Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Enum Reason
481 CISCO_TELEPRESENCE_500
484 CISCO_7925
493 CISCO_9971
495 CISCO_6921
496 CISCO_6941
497 CISCO_6961
20000 CISCO_7905
30002 CISCO_7920
30006 CISCO_7970
30007 CISCO_7912
30008 CISCO_7902
30016 CISCO_IP_COMMUNICATOR
30018 CISCO_7961
30019 CISCO_7936
30035 IP_STE
Code Reason
2 MisconfiguredDirectoryNumber - There is a configuration mismatch between the directory
numbers configured on the phone and the directory numbers configured in the Cisco Unified
CM database. If this is a third-party phone, confirm that the phone configuration is correct and
matches the Cisco Unified CM configuration. If this is a Cisco IP phone, confirm database
replication has a "good status" in the Unified CM Database Status report. This can be found on
the Cisco Unified Reporting web page. If the database replication status is good, reset the
device. If the problem still persists, restart the TFTP service and the Cisco Unified CM service
from the Control Center - Feature Services web page.
3 MalformedRegisterMessage - Cisco Unified CM cannot process a REGISTER message
because of a problem with the format of the message. If the device is a third-party phone,
confirm that the endpoint is sending a properly formatted REGISTER message.
4 AuthenticationError - The digest userid or password sent from the phone does not match the
userid or password configured in Cisco Unified CM. Digest userid is the end-user associated
with the phone on the Phone Config page, Digest User drop down box. Password is configured
on the end user page, digest credentials box. If this is a third-party phone, ensure the phone
digest credentials match the digest credentials configured on the End User web page. If this is
a Cisco IP phone, confirm database replication has a "good status" in the Unified CM Database
Status report. This can be found on the Cisco Unified Reporting web page. If the database
replication status is good, reset the device. If the problem still persists, restart the TFTP service
and the Cisco Unified CM service from the Control Center - Feature Services web page.
6 MaxLinesExceeded - The phone is attempting to register more lines than are allowed. The
maximum lines per device is 1024. Reduce the number of lines configured on this device.
To Next Page
Loading...
Need help?
General