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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Critical-Level Alarms
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Management
Severity
Critical (2)
Routing List
Event Log
Sys Log
Alert Manager
Parameters
DiskUsageInMB [String]
Recommended Action
1. Check if there are too many undeliverable CDR files accumulated due to some condition.
2. Check network link status.
3. Check if billing server is alive.
4. Check if (s)FTP Server on the billing server is running and accepting request.
5. Check if CDRM Configuration for billing servers is correct - under serviceability->tools.
6. Check if CDR files maximum disk allocation is too low - under serviceability->tools.
7. Check CDR Repository Manager trace under /var/log/active/cm/trace/cdrrep/log4j.
CiscoDirSyncProcessFailToStart
LDAPSync process failed to start on particular sync agreement.
Facility/Sub-Facility
CCM_JAVA_APPS-TOMCATAPPLICATIONS
Cisco Unified Serviceability Alarm Definition Catalog
System/Java Applications
Severity
Critical (2)
Parameters
AgreementId [String]
Recommended Action
See application logs for error
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