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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
SAFResponderError
SAF Responder Error 500.
This is raised when SAF forwarder doesn't know the transaction ID within SAF response from this Cisco
Unified CM.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
ERROR
Routing List
SDL
SDI
Sys Log
478 SAF_UNSUPPORTED_PROTOCOL_VERSION - Unified CM attempted to
register with the SAF Forwarder using a SAF protocol version number that is
greater than the protocol version number supported by the SAF Forwarder.
Issue a show version command on the SAF Forwarder CLI to determine the
SAF Forwarder protocol version; refer to the information in this alarm for the
SAF protocol version number. If the versions do not match, check the Cisco
Unified Communications Manager Software Compatibility Matrix (available
on Cisco.com) to determine whether the SAF protocol version number that is
in use on this Unified CM is compatible with the SAF Forwarder protocol
version. If it is not, upgrade the lower-versioned component so that both
Unified CM and the SAF Forwarder use the same, compatible version.
479 SAF_UNKNOWN_AS - Unified CM attempted to register to the SAF
Forwarder but the registration message contained a Client Label that was not
familiar to the Autonomous System (AS) on the SAF Forwarder router. Rec-
ommended action is to issue the appropriate CLI commands on the SAF
Forwarder to associate the Client Label with the autonomous system on the
router (refer to the Configuration Guide for the router) and configure the
same Client Label in the Client Label field on the SAF Forwarder Configu-
ration window in Cisco Unified CM Administration and click Save. When the
Client Label is saved in Cisco Unified CM Administration, Unified CM au-
tomatically sends a new registration request to the SAF Forwarder with the
updated Client Label information.
500 **INFO LEVEL** SAF_RESPONDER_ERROR - Unified CM sent a
message (such as register/unregister/publish/unpublish/subscribe) to the SAF
Forwarder but the SAF Forwarder responded that it is unable to process the
message at this time. This might be due to heavy message queuing, internal
resource issues, and so on. Unified CM will wait several seconds and then
retry the request. This alarm is for informational purposes only; no action is
required.
1000 SAF_INVALID_CONNECTION_DETAILS
Value Definition
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