Cisco MCS-7825-H3-IPC1 - Troubleshooting; General Tips

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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 7 Cisco Management Information Base
CISCO-CCM-MIB
Troubleshooting
The following areas are discussed in this section:
• General Tips, page 7-111
• For Linux and Cisco Unified CM Releases 5.x, 6.x, 7.x, page 7-114
• Windows and Cisco Unified CM version 4.x, page 7-115
• Limitations, page 7-115
• Frequently Asked Questions, page 7-116
General Tips
The following are general troubleshooting tips:
• Check the community string or snmp user is properly configured on the system using the SNMP
configuration web pages
• Check if Cisco Unified CM SNMP Service is activated and running by checking the ccmservice
window and clicking Tools > Service Activation/ ControlCenter - Feature Services.
• Check if SNMP Master Agent is running by checking the ccmservice window and clicking Tools >
Service Activation/ ControlCenter - Network Services
• Check if Cisco Unified CM is running.
• If Cisco Unified CM is not running, only the following MIB tables respond:
– ccmGroupTable
– ccmRegionTable
– ccmRegionPairTable
Table 7-4 CISCO-CCM-MIB Static Tables
Object Content
ccmProductType The table contains the list of product types that are supported with
Cisco Unified Communications Manager (or cluster, in the case of a
Cisco Unified Communications Manager cluster configuration),
including phone types, gateway types, media device types, H323 device
types, CTI device types, voice-messaging device types, and SIP device
types.
ccmRegion, ccmRegionPair ccmRegionTable contains the list of all geographically separated
regions in a Cisco Communications Network (CCN) system. The
ccmRegionPairTable contains the list of geographical region pairs for
a Cisco Unified Communications Manager cluster. Geographical
region pairs are defined by Source region and Destination region.
ccmTimeZone The table contains the list of all time zone groups in a Cisco Unified
Communications Manager cluster.
ccmDevicePool The tables contains the list of all device pools in a Cisco Unified
Communications Manager cluster. Device pools are defined by Region,
Date/Time Group, and Cisco Unified CM Group.